Warranty

Extent of Warranty
  • Aluminium Venetian Blinds: 12 months from date of delivery
  • Wooden Blinds: 12 months from date of delivery
  • Roller Blinds: 12 months from date of delivery
  • Faux Wood Blinds: 12 months from date of delivery
  • Day And Night Blinds: 12 months from date of delivery
  • Vertical Blinds: 12 months from date of delivery

What is not covered

  • Normal wear and tear.
  • Misuse or abuse.
  • Product failure due to improper installation.
  • Performance issues and/or abnormal wear & tear issues relating to products that exceed manufacturers size recommendations.
  • Normal variations in colour grain or texture of natural products, slight warping of wood products, and natural colour changes to materials that take place over time.
  • Exposure to chemicals or corrosive elements such as a marine or salt air environment, cleaning products or insects.
  • Exposure to high humidity environments resulting in mould, mildew or fungal growths.

 

Please note the following

We always try best to use high quality pictures but still there is possibility that colous of our product may appear slightly different as shown due to different monitors screen.
If it is determined that warranty service is required, it will be determined at the sole discretion of B For Blinds whether a product will be repaired or replaced.
If there are multiple products in the same room, only the defective product will be repaired or replaced. Every effort will be made to match the original product, but if this is not possible, the product will be matched as closely as possible.
Should, for any reason, the blind/s or products need to be returned to the factory.  The customer shall repackage and send or deliver to the address provided.  The products will be checked and if faulty will be repaired or replaced asap and returned to the customer, the freight cost will be reimbursed.  However, if in the factory’s view, the product is not faulty the factory may charge for repairs, changes and/or freight.
No tolerance policy regarding Fraud
We will report credit card fraud to the relevant authorities of any attempted fraudulent order.